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How to cancel a subscription?

Step #1: Go to Subscriptions Page and using the search box, search for the customer for whom you wish to Cancel the Subscription for.

Step #2: Once you find the subscription, then CLICK on the icon on the right which reads “Cancel Subscription” when you hover the mouse over it. You should get a message at the top “Canceling Subscription”.

NOTE: If you clicked on this by mistake and would NOT like to cancel the subscription, then click on UNDO button within 15 seconds to stop.

Updated on September 19, 2020

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